ISO 9001

What is ISO 9001:2015 and why is it important?

ISO 9001 is the world’s most recognized Quality Management System (QMS) standard.

It aims to help organizations meet the needs of their customers and other stakeholders more effectively. This is achieved by building a framework to ensure consistent quality in the provision of goods and/or services.

ISO 9001 has 8 fundamental principles of quality management.
Customer Focus.
Leadership.
Involvement of People.
Process Approach.
System Approach to Management.
Continual Improvement.
Factual Approach to Decision-Making.
Relationship Management.